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Explore our FAQs to get comprehensive and helpful answers to  common questions about our services, processes

FAQs

What makes Genuine products different from other brands?
A: At Genuine, we combine stylish design, reliable performance, and affordability. Our goal is to make high-quality lifestyle and network accessories accessible to everyone, without compromising on function or durability.
Are Genuine products tested for quality and safety?
Yes, all Genuine products go through rigorous quality checks and meet international standards to ensure performance, safety, and long-term use.
Do you offer warranty on your products?
Absolutely. Most Genuine products come with a standard warranty (typically 6 to 12 months), covering manufacturing defects. Please refer to the product packaging or website for specific warranty details.
You can shop directly through our website or from authorized retail partners. We also offer online delivery across select regions for your convenience.
You can shop directly through our website or from authorized retail partners. We also offer online delivery across select regions for your convenience.
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